Privacy Policy
Summary of how Camps & Tours handles personal data. The full policy is available on this page when JavaScript is enabled. This summary is provided so that search engines and AI crawlers can index the essential information.
Controller
Camps & Tours (KvK 84248114), Marathonloop 1, 5235 AA 's-Hertogenbosch, the Netherlands. Contact: info@campstours.com.
What data we collect
- Account data: name, email, organisation, role (team, resort, agent).
- Enquiry data: team profile, preferred dates, group size, contact details, transmitted to the relevant provider on your request.
- Technical data: IP address, browser, device, page interactions, used to keep the service secure and to analyse usage in aggregate.
Why we use it
- To operate the platform and process enquiries.
- To communicate with you about your account, enquiries and updates.
- To improve the product based on anonymous aggregated usage data.
Legal basis
Performance of contract, legitimate interest in running and improving the platform, and consent where required (for example marketing communications).
Sharing
Enquiry data is shared with the provider you contact. Technical service providers (hosting, analytics, email) process data on our behalf under data processing agreements. We do not sell personal data.
Your rights
You have the right to access, correct, delete and port your data, and to object to processing. Contact info@campstours.com to exercise any right.
Retention
Account data is retained while your account is active. Enquiry data is retained for a reasonable period to support communication and dispute resolution.
International transfers
Where data is transferred outside the European Economic Area, we rely on standard contractual clauses or equivalent safeguards.
Read the terms and conditions and the terms for teams.